Coffee Machine & Water Cooler Field Service Engineer

Location
Worcester
Salary
£30000 - £32000 per annum
Posted
21 Nov 2017
Closes
19 Dec 2017
Ref
00076013
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Operations
Contract Type
Permanent
Hours
Full Time
Job title: Coffee Machine & Water Cooler Service Engineer
Location:Worcester
Salary: £30,000 per annum, plus bonuses
Hours: 07:00 - 17:00 Monday to Friday, with up to an hour for breaks.

A fast-growing family business supplying coffee machines and water coolers to workplaces across the UK.

Who they are looking for?
They are on the hunt for a solutions-orientated Service Engineer with a passion for making customers happy by ensuring their coffee and drinking water facilities are maintained in tiptop condition! A highly important role in their small yet motivated team, the successful candidate will have access to the following advantages:

- Salary of up to £30,000 per annum, depending on experience
- Access to additional results-driven bonuses and their company profit sharing scheme
- Company Vehicle
- Free onsite parking at their pleasant countryside location
- Modern newly-refurbished air-conditioned offices
- Excellent tea and coffee and free lunches, amongst other quality staff amenities!

The candidate would need to assist the team effort by completing the following tasks:

- Install, commission and set up commercial coffee machines, water coolers and other associated equipment at customers premises.
- Perform scheduled preventative maintenance servicing on both coffee and water systems
- Attend re-active break downs and repair call outs
- Ensure coffee and water machines are functioning to the highest standards, and making customer satisfaction with the taste of great coffee.
- Conduct customer operator training (e.g. operation and cleaning of coffee equipment)
- Manage and supply timely paperwork, including full completion of service reports (with photos if required).
- To support colleagues and engage pro-actively with all areas of the business

As a person you will need to possess the following attributes:

- Preferably previous experience in the coffee/vending machine industry and working with coffee, water and/or vending machines.
- Strong electro mechanical skills so able to identify machine faults and repair them with pride and confidence.
- Display excellent communication and customer care skills
- Be reliable and prepared to work on to get a job completed to the satisfaction of the customer and the company's reputation.
- Self-sufficient management of spare parts stock holding in Service Van
- Be a good team player, set an example that others can follow
- Comply with their ethos of HILO (Honesty, Integrity, Loyalty and Obedience)
- Have a full clean driving license and like driving as part of their role
- Flexible and adaptable to new ideas and continual improvement within the business

Although experience is preferred, the applicant who demonstrates the best attitude and potential for the role will be considered and given training as relevant.

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