Customer Service / Technical Support Manager

Location
London
Salary
£22000 - £25000 per annum
Posted
16 Nov 2017
Closes
14 Dec 2017
Ref
00075818
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Contract Type
Permanent
Hours
Full Time
Would you like to work with a great team within a fast-growing e-learning company products located near the Gherkin?

Are you ambitious to develop as the company grows, delivering outstanding customer support?

Then as a technical support manager you'll love this role.

Using your excellent communication skills and problem solving abilities you will be responsible for:
- Managing customer issues
- On-boarding customers
- Listening to customer feedback and providing input to the product roadmap.

Naturally you will be:
- IT literate
- Able to train clients
- Well-organised.

It would be desirable if you have:
- Bachelor's degree (or equivalent)
- Customer management / technical support experience
- Knowledge of issue tracking software
- Knowledge of PHP (Laravel) would be a real plus

If you are looking for your next challenge and are eager to deliver the best customer experience then we want to hear from you!

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