2nd - 3rd Line Support Analyst

Recruiter
Hays IT
Location
Bickenhill
Salary
26000.00 per annum
Posted
13 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time
2nd - 3rd Line Support Analyst, Solihull Your new company You will be joining a successful IT company, who are expanding their Infrastructure team. Your new role Provide 2nd-3rd Line support, accurately recording, updating and documenting requests - logging and resolving calls. Maintain the daily infrastructure with regard to configuration of hardware and software assets, completing availability reports and identifying potential incidents which will impact on the service. Resolve incidents and support different types of software (e.g. Microsoft office suite applications, active directory, virtualisation, enterprise storage etc.) What you'll need to succeed Comfortable supporting within a Microsoft Operating system environment. Working knowledge of Virtualisation, Enterprise Storage, Microsoft Exchange Basic Networking skills What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk - provided by Dice ACTIVE DIRECTORY, MICROSOFT