Service Engineer - Medical Diagnostics

Zenopa Ltd
Sutton Coldfield
circa £35,000 plus benefits
13 Nov 2017
16 Nov 2017
Contract Type
Full Time
Service Engineer - Medical Diagnostics

Are you a medical engineer based near the West Midlands who would like to work on an innovative product range for a leading international healthcare company in a split role in their workshop and across the UK.

General Description
Analyser setup for end user customers.
Installation of analysers at customer sites as required.
Support and provide back up to International Service Engineer as and when required.
Undertake analyser preventative maintenance services.
Provide technical assistance (via phone and/or written correspondence) to customers in response to enquiries/reports from the field.
Repair and/or replacement of any faulty analyser components to restore functionality of the analyser within the agreed timescales and in order to offer first time fix solution.
Repair returned analysers or component parts and return to reconditioned stock.
Maintain stock control of spare parts.
Write, check, approve and update service documents as required.
Attend any engineering support tasks as required.
Deliver service engineer training for internal and external people as required.
Attend external training courses as required

Essential requirements:
Electronics, Mechanical or Engineering Degree / HNC (Or equivalent)
Experienced Medical Engineer
Proven field service record with In Vitro Diagnostics (IVD) or Medical Devices
Full UK driving licence
Excellent Customer Service Experience.
Good communication skills when dealing with customers