Technical Support Engineer

Recruiter
CD Sales Recruitment
Location
Northamptonshire
Salary
£70k pa + Company Benefits
Posted
13 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time

Off the back of their initial EMEA client wins, the hottest Data Science vendor in the world is now looking for their first Post-Sales Consultant on the ground in EMEA. Backed by tier 1 VCs, they have already taken the US by storm and are set to do so in EMEA. This spells rapid growth plans to mould this role into a core aspect of the EMEA leadership team. This is an incredible opportunity with an extremely innovative technology backed by an amazing package and stock. Do not miss out on this!

JOB TITLE: First EMEA Technical Support Engineer - T1 VC-backed Data Science vendor - Incredible package + STOCK
LOCATION: UK Remote
PACKAGE: Up to £70k + Benefits

COMPANY INFORMATION

* A rapidly growing start-up that is completely reshaping the Data Science world
* Their technology has several massive unique selling points and with them positioned uniquely in the market, customers are lining up for this product

KEY EXPERIENCE REQUIRED

* 3+ years Technical Support background
* Strong Linux configuration skills
* Python troubleshooting experience (you can do some coding in Python when needed!)
* Any experience with the likes of Hadoop, Spark, Hive, Pig, and so on is of benefit

ROLE INFORMATION

* 1st Support position in EMEA to grow into a leadership position as the region grows
* Predominantly working UK business hours with some on call rotation if needed
* Responding to customer queries through Zendesk, email and phone conversations
* Escalating to Development team when necessary
* Monitoring of client environments


To apply for the above position, please contact Camille Mclean or hit the apply button.


This job was originally posted as www.jobsite.co.uk/job/959529643