IT Support / Systems Technician

RH Technology
London (Greater)
£24k - £30k pa
13 Nov 2017
16 Nov 2017
Contract Type
Full Time

IT Support / Systems Technician - Leading Property Development Business - Central London

Overview / Job Purpose

We are one of the UK's best respected property development companies. Founded in 1981, we have been developing well for over 30 years. We have built a strong track record in developments that combine offices, shops, hotels, cafés, restaurants and - increasingly - other uses including residential; and have become a leading practitioner of city centre regeneration.

Our IT department is responsible for the Company's entire technical infrastructure. The current team work together with the IT Manager and 3rd party suppliers to ensure the smooth operation of all systems and technical services. We now have the requirement for an additional 1st to 2nd line support engineer due to internal promotions and increased work load.

This role requires previous experience in a similar role, preferably 1-3 years exp. It will offer the right candidate opportunities to work with the latest technology.

Experience in as many of the following are preferred but ultimately we're looking for somebody with over 18 months IT Support experience with an excellent personality!

Current technologies used are:

  • Microsoft Windows 7 & 10 Enterprise Editions
  • Microsoft Office 2013
  • VMware ESXi VSphere 5
  • Microsoft Hyper-V
  • Veeam Backup and replication
  • Microsoft Lync / Skype for Business (VOIP)
  • Active Directory and Exchange 2010
  • Windows Server 2008 R2 & 2012
  • Microsoft SharePoint & CRM
  • Microsoft Visio & Project
  • Iphones, Android devices, Blackberries
  • Toshiba laptops
  • Dell Laptops
  • Lenovo desktops
  • HP servers
  • Xio SAN with Brocade Fibre switching
  • HP switching
  • Dell SoncWall Firewalls & VPN
  • Ruckus wireless
  • Citrix
  • Laserlife Multi-Function Printers
  • Polycom audio/visual equipment
  • Kaspersky Anti-Virus
  • Mimecast


The duties set out below outline the range of activities currently required. They are not intended to be all-inclusive and other duties may be required to be undertaken.

  • 1st, 2nd and some 3rd line fault resolution on all IT's infrastructure (including Microsoft core technologies, VMWare, networking), using our "in-house" helpdesk
  • Initiate and maintain communication to end users at all stages of calls/problems
  • New starter basic inductions
  • New Starter and Leaver administrative tasks
  • Desktop and laptop replacements/upgrades/deployments
  • Monitor and maintain data on servers and ensure backups are regular and successful
  • Setting up, configuring and providing user support for mobile devices
  • Provide meeting room AV support
  • Create, maintain, and review IT documentation
  • Assistance with IT projects
  • Build and maintain a good relationship with outsourced support consultancies and 3rd party suppliers
  • Administration of the Windows AD (to GPO deployment level), Exchange 2010 and VMware / Hyper-V environment
  • Administration of the current firewall and anti-virus systems
  • Become a key member of the IT team and assist with team building and motivation
  • Implementing and running regular BAU system reports
  • Proactive maintenance and recommendations on improvements
  • Encourage new ideas, and welcome new systems/training as necessary

Location - Central London

Salary - £24,000 - £30,000 + Bonus & Benefits

Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. By applying to this position, you acknowledge that you have read and accept the following terms: ************************************-statement

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