Technical Support Team Leader

Recruiter
Oscar
Location
Southport
Salary
£25000 - £35000 per annum
Posted
13 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time
Technical Support Team Leader - Southport, Liverpool, Preston, Wigan, Ormskirk, Skelmersdale - ITIL, Software Support, SaaS, Root Cause Analysis, SLAs - up to £35,000

The Role

Technical Support Team Leader with experience of ITIL, Software Suppot, SaaS, Root Cause Analysis, SLAs is required to join a global company.

You will provide effective leadership to the rest of the team, ensuring SLAs are being met. You will be a mentor to other members of their team, helping them to improve individually and as such helping the team to improve as a whole.

Effective root-cause analysis will ensure that the service your team provides is of the highest standard. As well as this, you will help to provide hands on support for multiple products and systems.

Technical Support Team Leader requirements:
  • ITIL
  • Software Support
  • SaaS
  • Root Cause Analysis
  • SLAs


The Client

They are the leading global information services company, providing data and analytical tools to clients around the world. They help businesses to manage credit risk, prevent fraud, target marketing offers and automate decision making. They also help people to check their credit report and credit score, and protect against identity theft.

Apply Now

If you are a Technical Support Team Leader with experience of ITIL, Software Suppot, SaaS, Root Cause Analysis, SLAs then this is an incredible opportunity to join a world leading brand.

If you think you are what we are looking for then don't delay, Apply Now.

Technical Support Team Leader - Southport, Liverpool, Preston, Wigan, Ormskirk, Skelmersdale - ITIL, Software Support, SaaS, Root Cause Analysis, SLAs - up to £35,000

Oscar Technology Limited is acting as an Employment Agency in relation to this vacancy.
This job was originally posted as www.cwjobs.co.uk/job/77605081