Technical Support Engineer / Applications Engineer

Gregory Martin International Limited
£23K-£30K plus bonus, benefits
13 Nov 2017
16 Nov 2017
Contract Type
Full Time

Technical Support Engineer / Internal Sales Engineer ? Instrumentation and Control Systems.

Our client is a small independent company that specialises in the supply of flow meters, level sensors, instrumentation and control systems to engineering, manufacturing and process industries throughout the UK and overseas. Over the past 15 years the company has grown rapidly from a start-up company to become a respected and significant supplier of instrumentation, representing some of the leading names flow and level measurement from around the world

Role / Overview ? Technical Support Engineer / Internal Sales Engineer :

Reporting directly to the Managing Director and responsible for the Support specification/quotation of the company?s core flow & Level products. Enquiries are generated by company?s Sales and Marketing team, however you will need to be customer focused and commercially orientated in this small dynamic team

Responsibilities - Technical Support Engineer / Internal Sales Engineer:

Deal with customer technical enquiries via phone/email/fax

Problem solve wiring configuration and set up instruments with customer mainly via the telephone/office.

Specify products against customer requirements (full training provided)

Quote products against customer requirements

Follow up quotations with customers

Liaise with suppliers over technical and commercial matters

Work from our database(s) to provide quotations for customers

Set up and maintain our databases (training provided)

Organise and maintain your paperwork/filing system

Work to a QMS (Quality Management System)

As a small team, sometimes you will be asked to assist with receipt, checking packaging and dispatch of orders.

Any other reasonable request to support the company and its customers.

Experience ? Technical Support Engineer / Internal Sales Engineer:

Ideally instrumentation engineering / process industry background.

Good understanding of Fluid Dynamics

Specification of products in an external engineering / internal role.

Experience with loop powered and analogue 4-20mA, Profibus, and Modbus communication useful

Experience with Flow Meters, Level sensors and instrumentation and other process controls a distinct advantage.

Qualifications: Degree, HND, HNC or equivalent in Engineering related subject e.g. Electronics, Mechanical, Engineering, Physics etc.

Keywords: Instrumentation, PLC?s, Process Control, Fluid Dynamics, Profibus, Modbus, Technical Support, Product Support, Applications Engineer.

Technical Support Engineer / Internal Sales Engineer ? Instrumentation and Control Systems

Salary: £23,000 to £30,000 plus bonus, flexible working, and pension

Location: Salisbury, Wiltshire

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