Infrastructure Manager - Law Firm, ITIL

Information Technology Services
London (Greater)
£70k - 80k per year + Benefits
13 Nov 2017
16 Nov 2017
Contract Type
Full Time

Infrastructure Manager - Law Firm, ITIL

International law firm seeking an experienced Infrastructure Manager to be responsible for managing a team of Systems & Network Engineers. The group are responsible for building and administering the firm's data, voice, video, storage, and server infrastructure. This role will be 75% managerial and 25% technical.

Other responsibilities include:

  • Ensuring that systems are continuously monitored, that relevant alerts are available, and that systems uptime and status can be reported on in a meaningful and relevant manner
  • In conjunction with the Global Operations Manager, plan, scope and deliver all IT Infrastructure related projects (small, mid and large scale projects)
  • Managing service improvement programmes, capacity, availability and performance against service requirements
  • Providing technical leadership and escalation support across all associated IT technical teams where required
  • Managing and developing of Infrastructure team personnel, including 1-2-1’s, appraisals and identifying training needs where required

Main skills required:

  • 3+ years' experience in a similar Infrastructure Team Lead or Manager capacity
  • Experience of working in an ITIL-based environment
  • Solutions to the leadership (Analysis, Creation, and Presentation)

A technical knowledge of most of the following would be beneficial:

  • Cisco networking technology - WAN/LAN, Routing & Switching, Security, TCP/IP, DNS, DHCP
  • Windows Server 2008/2012
  • Active Directory (Forests, Domain, Trusts, etc.)
  • Virtualization: VMware ESX, ESXI, vCenter, vSphere
  • SAN storage (ideally 3Par or Pure)

If you are currently leading or managing an Infrastructure team within a Professional Services or Partnership (LLP) environment, this could be the role for you.

Infrastructure Manager - Law Firm, ITIL

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