Network Support Engineer

CMS Distribution Limited
13 Nov 2017
16 Nov 2017
Contract Type
Full Time

Are you a Network Support Engineer looking for your next challenge with a growing and ambitious IT Distributor based in a stunning location in Harrogate?

Why Is This role Suitable For You?

You have a blend of strong communication skills, a passion for technology and an organised, process driven mind.

So What Is This Role About?

Working within an ITIL environment the Network Support Engineer will respond to IT incidents and provide solutions in an efficient and effective manner whilst maintaining high levels of professionalism and exceptional customer service.

Full Job Description available

Skills & Abilities:

  • Exceptional customer service and communication skills
  • Excellent analytical and problem solving capabilities
  • Ability to follow instructions and work unsupervised
  • An understanding of ITIL processes and procedures
  • A good understanding of the following:

o Windows Server and Active Directory Services

o VMWare/HyperV environments

o Multi-site networking utilising VPLS/MPLS technology

o Office 365 administration

o Network administration and infrastructure development

o Laptop and desktop hardware support

o Windows 7 and above operating systems

o Mobile technologies

o Microsoft Office Suite

o Experience using an IT Service Management Tool

o Telecoms administration

o SAP experience is desired but not essential

Person Profile

  • Proven ability to operate under pressure within a team
  • A strong focus on continued improvements and personal development
  • Strong communicator, both verbally and written
  • Good time management and self-motivation skill
  • A lateral thinker

An interest in technology and its application in a business environment

Why is Harrogate the ideal place to base your career?

Harrogate was recently voted one of the happiest place to live in Britain for the 3rd year in a row and this beautiful spa town is one of the most desirable places in the country. With its Turkish baths, floral gardens and surrounded by some of the UK?s most beautiful scenery it is a great place to live and work. Trendy Victorian shops, outdoor cafes and great location between Leeds and York it is the ideal place to base your career.

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