Business Application Support Analyst x 2

ARC IT Recruitment Ltd
to 48k plus benefits
13 Nov 2017
16 Nov 2017
Contract Type
Full Time
Business Application Support Analyst - Basingstoke, Hampshire - £48k + bens

Business Application Support / CRM Support Analyst x 2 are required by our salubrious international employer of note.

You will be working with internal and external customers to support new and existing third party business applications software such as the ERP/CRM systems and other applications used across the organisation and in some instances by external customers and trusted 3rd parties. To define and document the functional, procedural, process and system requirements / specifications required to efficiently support these systems.. To work with end users to identify and resolve incidents, problems and service requests (e.g. system changes) and where required document detailed specifications for system enhancements and changes. Promote pro-active approach to identifying potential system issues and resolutions before they are identified by end users, Provide robust support for existing business applications including ones developed in house and also any new business applications and ERPs.
  • Sage X3 knowledge would be ideal

  • Any of the following would be advantageous
  • IFS
  • Tableau
  • SQL
  • Oracle reports
  • Crystal reports
  • SharePoint
  • Microsoft Dynamic CRM
  • SAP By Design

  • Itil awareness would also be nice

This is an opportunity within a massively established but significantly expanding entity. This role is most definitely one that offers scope to evolve and progress your career. Please call Marcus Freeman and the team at Arc IT Recruitment to discuss or simply send your cv now.

Easily commutable from Reading, Guildford, Camberley, Farnborough etc

Basingstoke, Hampshire

To £48k
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