Application Manager

London (Greater)
£400 - £450 pa
13 Nov 2017
16 Nov 2017
Contract Type
Full Time

Applications Manager (Northgate Housing, CRM, Team Leadership, Asset Management, Service Desk, Business World)

Rate: £400-450 p/d

Length: 3 months initially

Location: London

Role: You will be a proactive, engaging and driven applications manager with a wealth of housing industry experience covering service desk and customer applications support. Working and leading a team of dynamic application support team members you will provide guidance and support to the head of service delivery of this socially responsible organisation.

As the applications manager you will be expected to be able to demonstrate the following:

  • Previous Service Desk Management experience for a 1st and 2nd line team in a complex, large, diverse organisation

  • Ability to effectively manage service delivery through a 3rd party supplier

  • Good understanding of operations and business priorities

  • Excellent customer Service experience, incl. compliment and complaint handling

  • Good working knowledge of Prince2 project management

  • Sound knowledge in the following application; CRM, Housing Management, Customer App, Staff App, Asset Management and Business World

  • Experience in the implementation of complex IT Software systems in a complex environment


  • Strong leadership skills

  • Excellent stakeholder management skills, with experience of working with finance, customer service and other corporate functions

  • Excellent communication both written & verbal

  • Excellent time management & organisational skills

  • Excellent decision making

Please email you Word CV to Miles Austin at ************************* or call ************ to discuss your application.

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