Engineer Technical Support London 12 months competitive rates

London (Greater)
13 Nov 2017
16 Nov 2017
Contract Type
Full Time
An SC Cleared Engineer Technical Support is required for a government client based in London

This role falls withing IR35

Preference will be given to candidates holding current SC Clearance however candidates will to undergo SC Clearance will also be considered

To assist in the 1st, 2nd and 3rd line support of technical systems to a professional (ITIL certified) standard and to meet user requirements. Provide assistance in maintaining and upgrading technical systems in line with technical projects and aid the support of technical networks and infrastructure. Provide mentoring and knowledge transfer to technical staff and training to users.


Indepth knowledge of IT hardware, operating systems, virtualized environments and software. Indepth understanding of IT languages, web technologies and software packages. Awareness of new technology and how they can benefit the business. Knowledge of ITIL guidelines.Excellent information technology skills in a wide variety of platforms.Analytical skills/ data interpretation skills. Organisational skills. Troubleshooting and methodical fault resolution skills.Ability to quickly learn and adapt to new technologies.Interpersonal and customer service skills.Relevant Infrastructure support and fault diagnosis.Proven experience in an IT related field. Experience of effectively working as part of a team. Good Knowledge UK Lawful Interception (LI) architectures; Understanding of UK Lawful Interception methods and capability;Covert telecoms methods and devices used; Covert entry and methods and devices used; BIP0008; SPF and IS1 and 2 and GSC.CESG Good Practice Guides MS System Centre 2102, specifically MS HyperV, Data Protection Manager and Virtual Machine Manager


Knowledge of Project guidelines.Knowledge of Storage solutions.

Essential qualifications/certifications

ITIL Foundation.DesirableMCSA Windows server 2012.The role will be based in London, will run for approx. 12 months at a competitive daily rate

Deadline Friday 17th November at 10am

SmartSourcing provides services as an Employment Agency and welcomes applications from all suitably qualified people regardless of age, race, religion, disability, age, gender or sexual orientation.

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