Infrastructure Engineer

Recruitment Genius
28000 per annum
13 Nov 2017
18 Nov 2017
Contract Type
Full Time
We're looking for a new member to join our Ops team to ensureinfrastructure setup and support tasks are dealt with securely andefficiently, help to resolve and identify infrastructure issues, as wellas being part of the solution for future improvements. We're a small team so a hands-on, can-do approach to work is importantto us. In return, you'll get great exposure to our projects, our systemsand plenty of support. Key Skills, Knowledge and Experience - Good communication skills with both internal team members andexternal business stakeholders - A background in Networking - LAN / WAN and Wireless - Show an understanding of core internet technologies - Routing andSwitching, DNS, DHCP, mail transport, OSI Model - Desktop and server hardware knowledge - Process driven - helping to define and ensure processes are followed - Windows, Linux, and virtual machine experience - Scripting knowledge Desirable Skills - Azure and AWS Cloud management - Office 365 administration including Exchange and SharePoint online - Comprehensive knowledge with PowerShell scripting - Cisco experience - Exposure to Atlassian JIRA - Visual Studio Online - SQL Server administration experience - Software building and deploying expertise - Back up policies, procedures and technologies Key Tasks - Investigate reported problems / support requests and determine theappropriate action - Monitor progress of support requests and ensure customer users andinterested parties are kept informed - Provide responses to requests for support, suggest solutions and work-a-rounds - Monitor solutions via regular creation and scrutiny of reports,identify potential problems and performance trends - Create, update and manage assigned JIRA tickets whilst keeping keypeople up-to-date with results and key milestones - Maintain solution documentation to required standards - Adhere to coding standards and processes - To remain up-to-date with client issues and Adactus developed applications - provided by Dice AWS, AZURE, CISCO, CLOUD, DHCP, DNS, INTERNET, JIRA, LAN, LINUX, POWERSHELL, SHAREPOINT, SQL, SQL SERVER, VISUAL STUDIO, WAN, WINDOWS, WIRELESS