Account Manager - Respiratory and Consumables

Ortho Executive Limited
DOE £40000 +
13 Nov 2017
16 Nov 2017
Contract Type
Full Time
Overall Purpose of the role

To manage the business in a defined sales region driven by secondary care accounts and be fully accountable for sales of all Operative Care and Respiratory Consumables within the defined geographical area

Principal Accountabilities


- Meet or exceed quarterly & annual sales target in the defined region
- Generate new and manage existing sales in Secondary Care Accounts
- Effectively implement the brand marketing campaigns to customers in the defined region
- Implement the corporate objectives
- Co-ordinate product in-servicing, on-going education and follow-up to maximise sales of Operative Care and Respiratory Consumable products
- Develop an in-depth understanding of the political and clinical environments influencing Operative Care and Respiratory Consumable products
- Share best practice and relevant market intelligence with team colleagues to support achievement of UK business goals


- Analyse, understand and utilise the CRM database and appropriate sales reports
- Create and maintain target account plans and records of daily activities, contacts, opportunities and notes in the CRM database
- Maintain a weekly plan to include a monthly territory meeting with National Sales Manager
- Compose and maintain an annual business plan to be reviewed at regular team meetings
- Follow the policies and procedures set forth in the Company Handbook
- Adhere to company cultural values
- Other duties and responsibilities as assigned by Management


- Degree (or equivalent) in Science, Marketing, Sales or Business
- Demonstrable successful field sales experience within the healthcare or pharmaceutical industry and experience of the surgical/theatre environment and procurement function
- Knowledge of the NHS specifically within secondary care


- Ability to effectively demonstrate excellent Selling Skills
- Ability to effectively build strong relationships within secondary care environment
- Ability to effectively demonstrate, understand and implement Account Management skills
- Effective presentation, oral and written communication skills with the ability to communicate at all levels
- Excellent telephone skills
- Ability to work efficiently with little direct supervision
- Ability to take initiative
- Excellent analytical skills
- Excellent organisational & planning skills
- Excellent judgment and decision-making abilities
- Ability to monitor and make decisions regarding product supply
- Exceptional problem solving skills
- Excellent interpersonal skills and ability to work well within a team environment
- Excellent customer service skills


- Knowledge of the product adoption and procurement process within the NHS
- Knowledge of Lord Carters report, GS1 and the implications to NHS procurement
- Knowledge of the competitive environment
- Understanding of contract language and structure
- Knowledge of Microsoft Word, Excel, Power Point, Outlook, Customer Relationship Management Software and Internet applications
- Knowledge of general office equipment


- Valid Driving License and a safe driving record. Maximum 6 points

Travel requirements

Some overnight travel from time to time, in UK and abroad