Support Analyst / Business Analyst

Recruiter
Location
Charing Cross Station
Salary
£30000 - £45000 per annum +
Posted
13 Nov 2017
Closes
16 Dec 2017
Contract Type
Permanent
Hours
Full Time
Support Analyst / Business Analyst

A Support Analyst / Business Analyst is required to join a growing start up financial software company. This position will sit within the Support team in order to learn the technical aspects of the job, with the aim to become a Business Analyst within 36 months. Our client offers exciting projects and career opportunities, and are looking for individuals who are passionate about Investment Management, FinTech and who are enthusiastic about their work.

The Support Analyst will be required to join a diverse team of people, working alongside the developers and third line support team. This is an excellent opportunity to join a small company with growing ambitions who are implementing an industry leading solution for Wealth and Investment Management on the Microsoft Dynamics CRM platform.


Requirements

EITHER experience working as a Business Analyst OR experience working in technical support with a keen interest in moving into a BA position
CRM experience is essential
Financial Services experience would be beneficial
13 years working in 3
rd line support
2.1 or above achieved at Degree level


Responsibilities

Sit within Support team alongside Developers and those working in Third Line Support to learn about the companys CRM product
Trouble shooting and running queries
Liaison and managing feedback to clients
At 36 months within the business, you would move to a Business Analyst position where responsibilities would include managing business requirements, being the primary contact with client and managing all aspects of projects


Key Words: support, support analyst, third line, change, business analyst, business consultant, ba, financial services, wealth management, CRM, software, vendor

Sthree UK is acting as an Employment Agency in relation to this vacancy. Advertised through Zoek b9409e58ce184ca5ab163795841aa94f2