Service Delivery Manager (Oracle HCM Cloud), West End

The People Network
London (Greater)
£55000 - £60000 per annum, Benefits 30 days hol & great pension
13 Nov 2017
16 Nov 2017
Contract Type
Full Time
Service Delivery Manager (Oracle HCM Cloud), West End!

This hugely positive not for profit organisation based in the West End is looking for a Service Delivery Manager with skills and experience of Oracle HCM and Cloud to join them in their technology transformation.

As a Service Delivery Manager you will provide effective management of relationships with external partner’s ensuring continued service delivery and customer satisfaction.

The successful Service Delivery Manager will have the following experience and skills:
  • Service delivery for Oracle technology in a complex multinational environment using structured methodologies such as ITIL
  • Proven Vendor engagement and management skills
  • Demonstrable stakeholder management and communication skills, with proven ability to build effective long-term relationships with senior level stakeholders
  • Previous outsourcing/on demand delivery or implementation experience
  • Self-motivated and highly professional team player who is motivated and able to operate with minimal supervision at strategic, tactical and operational levels.
  • Able to work in a virtual team, and take the lead role for that team
  • Able to work to changing priorities and business objectives
  • Strong customer service and support focus with a desire to deliver a high quality service
  • Energetic and enthusiastic with a desire to learn, improve skills and knowledge
  • Strong organisational and planning skills
  • Extensive problem solving skills
  • Experience in providing services to agreed SLA’s and OLA’s
  • Experienced in problem and incident management
In return you will be rewarded with a good salary and an exceptional benefits package including 30 days holiday (plus bank hols), generous pension with employer contributions from 5.5% to 13.5%, season ticket loan, cycle loan, child care vouchers and eye tests.

You will get the satisfaction of giving something back by working for an immensely positive organisation that is truly doing so much good. Based in the west end their offices are in a great location with easy access to Leicester Square, Piccadilly and Charing Cross stations.

If this role is of interest, please send your CV immediately!If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.
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