Infrastructure Specialist

Recruiter
Jagger Talent
Location
Yorkshire and the Humber
Salary
From £35,000 to £40,000 per annum Upto 40K Plus Bonus + Benefits
Posted
13 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time

Infrastructure Specialist

Nr York

SALARY: £35,000pa - £40,000pa

Non-negotiable:

  • Broad range of skills and knowledge of infrastructure technologies including server technologies, networking, virtualisation, firewalls and security technologies.
  • Excellent customer-facing skills, and ability to fit well into the team - looking for a real people's person!
  • Minimum 3 years experience in a 2nd/3rd line/consultancy role
Function:

To act as a Technical Specialist in infrastructure technologies, providing advice, design, delivery and support to company’s customers and our hosted and managed services.

Duties:

To carry out a varied selection of duties including, but not limited to:

  • Technical consultancy and implementation work, on customer sites, for managed services and for hosted services.
  • Assisting Sales staff in identifying and qualifying opportunities.
  • Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required.
  • Technical scoping of customer requirements.
  • Creating high and low level technical documentation for customer consultancy engagements.
  • 3rd line technical support for relevant company services.
  • Provide in-house solution and product training to company staff.
  • Maintain qualifications in a core set of IT infrastructure products enabling the company to offer infrastructure consultancy and support services to its customers.

Skills / Experience Required:

  • Extensive knowledge in a broad range of infrastructure technologies including server technologies, networking, virtualisation, firewalls and security technologies.
  • Should hold or have held a professional IT qualification e.g. MCSE, VCP or CCNP
  • Minimum 3 years experience in a 2nd/3rd line/consultancy role
  • Ability to understand complex technical concepts
  • Ability to learn and absorb new skills and technologies
  • Strong customer facing skills
  • Excellent communication skills both written and verbal
  • Able to create high quality technical documentation

Desirable Knowledge/Qualifications

  • Shared Storage Technologies
  • Data Centre Virtualisation
  • Microsoft O365
  • Cloud Technologies
  • Advanced Networking
  • Firewalls
  • IT Security products
  • Any vendor qualifications would be advantageous

Person:

- 'Hands on’ approach and a willingness to learn

- Enthusiastic and motivated

- Ability to prioritise

- Attention to detail

- Team player

- Able to work on own initiative

Benefits

Pension, Parking, Childcare Vouchers

Key skills

Microsoft Server, Exchange, Virtualisation, Firewalls, Networking, SAN


This job was originally posted as www.cwjobs.co.uk/job/77568640