3rd Line Support Engineer - Stockport 46K

Adria Solutions Ltd
40000 - 46000 per annum + + Bonus + Benefits
13 Nov 2017
16 Nov 2017
Contract Type
Full Time
3rd Line Support Engineer - Stockport 46K. Our client based nearStockport, Cheshire is currently looking for a skilled 3rd Line SupportEngineer. You will be working for a growing organisation with thefollowing responsibilities: * Managing the Information Technology infrastructure estate, ensuringhigh levels of availability and system performance. * Implementing change in a robust and secure manner in a highlyvirtualised environment. * Provide technical support for all existing and new technology usedwithin the Group * Implement, develop and support the desktop, server, SAN and softwareinfrastructure estate * Identify areas for improvement within supported systems by theproactive analysis of incident root causes * Maintain and improve technical knowledge of internal systems and thetechnical marketplace in which these operate * Act as a technical escalation point for 1st and 2nd line team membersin order to resolve incidents and provide resolution * Work with 3rd party suppliers and support teams to resolve escalatedincidents related to the IT estate * Monitor and maintain all environments to ensure agreed systemavailability, performance and security is maintained * Provide technical knowledge, expertise and consultancy oninfrastructure project work * Analyse incident trend information to drive change to processes,procedures, systems and services within the Infrastructure team * * This role would suit an enthusiastic Technician, who is keen to workon cutting edge projects, interfacing with all areas of our business. Technical skills and experience: * Experience of working in an enterprise environment * Advanced knowledge of VMware vSphere & Hyper V * Advanced knowledge of key infrastructure platforms and tools: ActiveDirectory, Exchange 2016, Microsoft Terminal Services, VDI, MicrosoftServer 2012/2016, Office 365 * Experience of MS SharePoint 2013 * Strong working knowledge of System Centre 2012 including Operationsand Virtual Machine Manager & Configuration Manager * Strong understanding of WAN & LAN networking concepts including:TCP/IP, DHCP, WINS, DNS * Strong interpersonal skills * Advanced knowledge/experience of IT systems - delivery, maintenanceand support * Strong understanding of ISS and Application Web Services& Group Policy * MCSE qualified * VMWare and/or Hyper V Certification Desirable experience * ITIL qualified * Experience of Cisco UCS hardware (preferred) 3rd Line Support Engineer - Stockport 46K If you are interested in this position, please send your CV or call01625 874399 for more information. 3rd Line Support Engineer - Stockport 46K - provided by Dice ACTIVE DIRECTORY, CISCO, DHCP, DNS, ITIL, LAN, MCSE, MICROSOFT, SAN, SHAREPOINT, TERMINAL SERVICES, WAN, WINS