Applications and Support Engineer

BCF Recruitment Ltd
East Sussex
£30k - £35k
13 Nov 2017
15 Nov 2017
Contract Type
Full Time
My client is currently recruiting for an Applications and Support Engineer to be based at head office in East Sussex.

Purpose Of The Role: Technical and application support on the companies advanced systems, externally and internally.


- Providing technical support to customers and via email, telephone and remote access on Laser based systems and software
- Functionality and performance testing of equipment in the field
- Support R&D/software teams in testing of new products
- Advise sales team on system configuration and applications
- Support Test and Installation team in system pre-installations
- Deliver onsite non-scientific customer training
- Maintenance and updating of service records
- Preparation of service reports following in on site work
- Compliance with all internal quality and Health and Safety procedures
- Undertaking demonstrations on systems where necessary
- Consulting with prominent life scientists by phone, email and in person to advise them on the best solution for their application
- Production of training and technical documentation
- Providing training to other business units on new products, features or applications.

Qualifications Required: Minimum Degree level qualification in life sciences or engineering

Experience Required:

- Experience (either Laboratory or commercial) in the use of laser scanning microscopy and associated hardware
- Comfortable handling complex instrumentation (capital equipment)
- Have a general understanding of key concepts of optics, electronics mechanics, programming, neuroscience applications. Proven expertise in one or more of those fields is a plus.

If this role is of interest and you have the qualifications and experience then please contact ************************ Or *************