Change & Release Analyst

CPS Group UK
£20000 - £25000 per annum + Excellent Benefits & Training
13 Nov 2017
15 Nov 2017
Contract Type
Full Time
Do you want to work in an environment with huge opportunities for progression? Are you passionate about providing high levels of service? If so, then I want to hear from you.

My client is a market leader within the IT Service sector. Due to sustained growth they are looking to add to their change and release team. This role would suit someone at Graduate level or towards the start of their career that is looking for a route into a technology role. The role sits within a dedicated support team that control all change and release of services for the organisation. The ideal person will have the following skills / knowledge:

*Excellent customer service skills and confidence in liaising with people at all levels
*Ability to multi-task and work well under pressure
*Ability to document processes and procedures in a clear, concise and logical manner
*Ability to work pro-actively in a customer focused team environment
*Ability to manage calls in line with established SLAs
*Excellent Microsoft Excel skills

There is extensive training provided with this role and the opportunity to step up into more technical roles in the future, For further information and to receive a full role profile, please send in an up to date copy of your CV with your application.

CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy.
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