Complex Fee Earner (Credit Hire)

Keoghs Solicitors
13 Nov 2017
14 Dec 2017
Contract Type
Full Time

Keoghs is one of the leading providers of claims-related services to insurers, businesses and other suppliers to the insurance sector. We combine proven processes, technology and a low cost infrastructure with deep legal and insurance market knowledge. This enables us to create individual solutions for each of our clients that match their requirements in terms of quality, performance and value for money.

The Complex Credit Hire unit is based within Keoghs Motor division and deals with claims up to a value of £250k on a non-delegated authority basis.

The team deal with cases of a complex and technical nature, and are responsible for setting the strategies by which the credit hire unit will operate.

Key Accountabilities

The main aspects of the role will involve:

- Review and analysis of files throughout the life of the case, and in accordance with the client guidelines
- Formulating an initial strategy for approval by Team Leader
- Legal research
- Undertaking telephone negotiations with third party Solicitors
- Liaising with the insured and insurers where necessary
- Ensuring ‘actions’ are carried out as per the task list within the Case Management System
- Accurately recording time
- Accurately completing the dispute resolution process
- Processing bills
- Ensuring all files are kept within ISO 9001 guidelines
- To ensure compliance with the Solicitors Code of Conduct 2007 (as amended)

The role will also involve an understanding of the court process, to include:

- Drafting defences
- Completing allocation questionnaire’s
- Dealing with disclosure and exchange of evidence
- Completing listing questionnaire’s
- Completing pre-trial checklists
- Instructing Counsel
- Drafting CPR Part 18 questions
- Drafting CPR Part 35 questions

Essential Skills & Attributes

• Experience of litigation and handling Credit Hire files is essential with evidence of managing own case load and/or assisting on high value cases.
• Experience of Fast Track claims
• Good telephone negotiation skills
• Good IT skills including Word, Outlook, and experience of a Case Management System preferred
• Ability to plan and prioritise workload
• Ability to follow work processes and keep to Strategy

What You Can Expect From Us

•A learning culture with employee development at the heart of the people development pathway
•Excellent flexible benefits including Annual leave entitlement and Healthcare Cash Plan as standard

Standard 35 hour week plus the option to work from home

We’d like to take this opportunity to thank you for interest in this position and in our organisation

Strictly no agencies please