General Sales Manager
There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do.
About the role
You will be responsible for managing a dynamic and fast paced sales department, focusing on achieving and exceeding sales targets whilst ensuring that each customer receives outstanding customer service.
Maintain standards of performance of the sales team through effective coaching and performance management. Manage the mix and specification of new products based on sales trends, local market intelligence and the allocation and production constraints. Effectively Manage the supply of New & Used vehicles to achieve the brand and centre objectives. Maintain high customer satisfaction levels through the understanding and adherence to customer satisfaction indicators within your centre. Maximise commercial opportunities through developing and implementing effective and consistent events and campaigns. Monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted. Liaise with other departments to maintain the accuracy of the customer database
What we're looking for:
Strong experience, gained from a similar management role within branded car dealerships is essential. The ability to draw the best performance from the people you manage and / or interacts with, in a manner that builds relationships and team spiritPrioritises the need to have an understanding of the relevant consumer and local market influences. Possesses an energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand and ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service. Experience of effectively analysing and interpreting all types of commercial data, in order to accurately diagnose and put in place appropriate solutions to ensure business success and growth
In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus.