AX Systems Administrator

Dr Martens Airwair & Co. Ltd
London (Greater)
13 Nov 2017
16 Nov 2017
Contract Type
Full Time


The AX System Engineer (ASE) will have a key role in supporting D365 as part of a global implementation. This role is responsible for proactively monitoring and maintaining as required the Microsoft Dynamics 365 AX infrastructure and application which will be hosted on Azure.


  • D365 General System Administration – Production & Non-Production environments:
  • Component Installation and Configuration for operation
  • Model management and Code Artifacts Deployment
  • System monitoring & maintenance leveraging the different tools and hosting partners available to ensure the health and performance of the D365 environments
  • Batch management; configuration, monitoring; issue management
  • Workflow management; understanding, configuring, managing and troubleshooting Workflow based on business requirements
  • Security management; Understanding and maintenance of AX security model and its elements with a focus on managing user`s role-base security
  • Configuration Management; tests and promotes config changes as requested by the business
  • Where change is introduced to production systems ensures that strict test and change control processes are adhered to
  • AX Retail/ MPoS system administration & maintenance and monitoring
  • Application Issue Investigation and resolution or escalation of all D365 and related components technical issues
  • Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved
  • Posts software updates, drivers, knowledge bases, and frequently asked questions resources on company Help Desk system to assist in problem resolution
  • Fields incoming problem tickets from end users to resolve application and software issues within servers, databases, and other related mission-critical systems
  • Occasional travel
It’s never just a job at Dr. Martens. It’s a way of life. We live and breathe our Fundamentals - INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS. They define who we are and how we get the job done. We believe each role is as unique as the person who does it. To be our AX System Administrator you will also possess these qualities:

Skills/ Experience

  • Extensive experience of Microsoft Dynamics AX Applications and technologies
  • Passionate about and immersed in D365
  • Experience of a Global ERP implementation, preferably AX related
  • Understanding of D365 reporting architecture, D365 Enterprise Portal, Integration Services and all related components
  • Excellent understanding of Infrastructure:
  • Microsoft Windows Server Operating Systems
  • Advanced Network management using Active Directory Domain Services
  • VM Ware
  • SQL Administration desirable
  • Experience in Retail desirable

Personal Qualities

  • Innovative and solution driven
  • Logical with excellent analytical skills and attention to detail
  • Enthusiastic, positive and pro-active approach
  • Ability to manage multiple projects/tasks of varying complexities, meet deadlines and work well under pressure
  • Excellent communicator at all levels across the business

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