Digital Workplace MDM Lead

Recruiter
Burberry
Location
Leeds
Posted
13 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time


INTRODUCTION



Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.



ABOUT BURBERRY BUSINESS SERVICES



Burberry is opening a brand new Shared Service Centre - Burberry Business Services, based in Leeds at their stunning new premises in the heart of the City Centre. This Centre of Excellence will be an extension of their Head Office in London and house core functions; HR, Finance, Procurement, Customer Services and I.T. helpdesk.



JOB PURPOSE



As part of the Digital Workplace Team, this role takes the lead on all mobile device infrastructure matters that directly affect Burberry's end users. As required, this role will be expected to also assist with OSX and Windows infrastructure support.


RESPONSIBILITIES

  • Administer and maintain the AirWatch infrastructure
  • Perform tier 3 support for AirWatch related issues
  • Develop, test and deploy policies, application deployment planning, DEP
  • Troubleshoot iOS problems
  • Test new operating systems, applications and verify configuration compatibility
  • Prioritise and execute tasks in a time-sensitive environment
  • Engage with vendors such as Apple and VMWare to escalate any functionality issues when appropriate
  • Create and maintain documentation for mobile device deployment and support




PERSONAL PROFILE

  • Ability to execute an end-user centric Digital Workplace vision
  • Understandable relevant end-user benefits that the end-user can relate to
  • Python and API's working knowledge is a must
  • Expertise performing iOS troubleshooting
  • Demonstrate high level of interpersonal and negotiation skills to build effective long-term relationships
  • Build and develop products/services based on regional needs
  • Ability to effectively present to an audience and convey required concepts
  • Ability to critically evaluate a situation and analytically resolve a problem, being mindful of implications of proposed courses of action
  • Ability to work closely with a team of talented specialists and collaborate to meet the Digital Workplace vision




OPPORTUNITIES AT BURBERRY BUSINESS SERVICES

If you do not wish to apply for a specific role but would like to register your interest please click on the following link: https://rsbb.avature.net/talentcommunity

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.



INTRODUCTION



Founded in 1856, Burberry today remains quintessentially British, with outerwear at its core. Digital luxury positioning and intensive focus on design innovation, quality and heritage icons ensure continued brand purity and relevance globally across genders and generations. Burberry believes that in order to be a great brand it must also be a great company and constantly leverages the energy of its compassionate and creative thinking culture to continually innovate and drive the brand forward. Headquartered in London, Burberry is a design, marketing and retail led business with a global reputation for innovative product design, digital marketing initiatives and dynamic retail strategies.



ABOUT BURBERRY BUSINESS SERVICES



Burberry is opening a brand new Shared Service Centre - Burberry Business Services, based in Leeds at their stunning new premises in the heart of the City Centre. This Centre of Excellence will be an extension of their Head Office in London and house core functions; HR, Finance, Procurement, Customer Services and I.T. helpdesk.



JOB PURPOSE



As part of the Digital Workplace Team, this role takes the lead on all mobile device infrastructure matters that directly affect Burberry's end users. As required, this role will be expected to also assist with OSX and Windows infrastructure support.


RESPONSIBILITIES

  • Administer and maintain the AirWatch infrastructure
  • Perform tier 3 support for AirWatch related issues
  • Develop, test and deploy policies, application deployment planning, DEP
  • Troubleshoot iOS problems
  • Test new operating systems, applications and verify configuration compatibility
  • Prioritise and execute tasks in a time-sensitive environment
  • Engage with vendors such as Apple and VMWare to escalate any functionality issues when appropriate
  • Create and maintain documentation for mobile device deployment and support




PERSONAL PROFILE

  • Ability to execute an end-user centric Digital Workplace vision
  • Understandable relevant end-user benefits that the end-user can relate to
  • Python and API's working knowledge is a must
  • Expertise performing iOS troubleshooting
  • Demonstrate high level of interpersonal and negotiation skills to build effective long-term relationships
  • Build and develop products/services based on regional needs
  • Ability to effectively present to an audience and convey required concepts
  • Ability to critically evaluate a situation and analytically resolve a problem, being mindful of implications of proposed courses of action
  • Ability to work closely with a team of talented specialists and collaborate to meet the Digital Workplace vision




OPPORTUNITIES AT BURBERRY BUSINESS SERVICES

If you do not wish to apply for a specific role but would like to register your interest please click on the following link: https://rsbb.avature.net/talentcommunity

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
This job was originally posted as www.cwjobs.co.uk/job/77407996