Junior / Graduate Network Support Engineer

Recruiter
Recruitment Genius
Location
Coventry
Salary
£25000 - £30000 per annum
Posted
12 Nov 2017
Closes
17 Nov 2017
Contract Type
Permanent
Hours
Full Time
This pretty special company is looking for a highly capable, ambitious graduate looking for a software engineer role which combines real job satisfaction with a great foundation for your career.

A bold claim for a company with less than 100 employees? They don't think so...
- They aim to be a world class SME - and is getting there:
- Its already exciting success is becoming spectacular
o Customers in over 150 countries
o A world leader in its global niche, over 50% share of the US market
o Set to grow revenues by 500-1000% in the next 12 months
o New regional hub offices in Austin, TX and Kuala Lumpur
o Workforce to double in the next 12 months
o Customers often say our products and our service are world class
- This company is stimulating to work in - an SME, yet a truly global company. You will:
o Learn from a diverse mix of talented people around you
o Rapidly get much responsibility and have an impact
o Be proud of what you are a part of, such as helping developing countries transform the education of their young people
o Likely have opportunities for travel or placements overseas
- Graduate development in the company is exceptional - a career accelerator proven by the track record of their graduate recruits over the years
o They constantly strive for excellence, which will help you be the best you can be
- People working here believe it has a special, positive culture
o Friendly, team-oriented, open and progressive - "like a family"
o Highly internationalist mindset, exceptional diversity, and a healthy gender mix across all functions
o The company promotes and lives by strong personal values

The role
You will help support customers of our network appliance products in over 150 countries.

You will initially be responsible for routine post-sales technical support (1st line and 2nd line) in order to resolve customer's issues and to help them use our products effectively. You will help test development products. You will also take on pre-sales technical support as you develop.

You will work in a technical team with extensive knowledge to pass on to you, with a varied and challenging workload and significant responsibility. You will soon see your impact on customer satisfaction and sales, sharing the buzz of a winning rapidly-growing team.

What they are looking for

The ideal candidate will have a degree (at least 2:1) in a networks-related discipline or in a general computer science course with significant study of network and internet technologies.

You must have excellent technical and interpersonal skills in equal measure.

It is essential that you are/have:
- Solid practical competence in networking and ideally with open source applications such as Apache, DNS, DHCP, Squid etc)
- Experience in linux (preferred) or other Unix

Fluency in French, Arabic, Portuguese or especially Spanish is a real advantage

Salary: Attractive remuneration package - £25-30k+ first year - with significant earnings growth potential