CRM Systems Administrator

Recruiter
Adam
Location
London (Greater)
Posted
12 Nov 2017
Closes
17 Nov 2017
Contract Type
Permanent
Hours
Full Time
CRM Administrator | Professional Services | London
My client is a high profile global professional services firm with a reputation for innovation and exceptional client service. They are looking for a CRM Administrator to take responsibility for improving the quality and depth of the data held in the firm's CRM system for business development purposes along with delivering CRM reporting and CRM project work.

You will take responsibility managing the firm's data change management, responding to user enquiries regarding data changes, ensuring compliance to the firm's data protection marketing principles and researching client/ prospect information to ensure the CRM system contains current and accurate information, producing and developing reports, project data, admin and overall project support. You will work with other members of the BD team to undertake external research to track correct company and people information updates for the CRM database. A key part of the role will also be to provide ad-hoc training and support, including desk side training, to the wider business and new members of the business development team in addition to assisting with the running, planning and preparation of InterAction presentations and training sessions. You will also support the CRM Systems Manager and marketing colleagues to maintain the firm's e-marketing system Vuture.
The successful candidate will have:
* Professional services experience ideally
* Experience of e-marketing and CRM systems - ideally InterAction and Vuture Vx.
* Knowledge of Data Protection, GDPR and "anti-spamming" regulations and laws would be a major advantage.