Associate Patient Recruitment Lead

Quintiles Limited
13 Nov 2017
16 Nov 2017
Contract Type
Full Time
We have a great opportunity for someone with a background working in Clinical Trials, preferably patient recruitment, to join our Site and Patient Networks team based at our European Head Office, on the outskirts of Reading.

Along with a patient recruitment background, whether that's within healthcare institutions to more media centric industry, you will also have some project management experience, working across functions and delivery of projects.

In addition you will be a strong communicator and be confident working with Microsoft applications, especially excel and word.

The Site and Patient Networks division of QuintilesIMS houses an award-winning, global marketing and communications agency with approximately 150 staff based in key offices in the UK and US, as well as on-the-ground support in Europe and Australia. We specialize in engaging and communicating with patients and healthcare professionals on a range of healthcare topics, ranging from clinical trial awareness to medical education and support. We do this on behalf of an impressive list of the top biopharmaceutical and life sciences clients.

Role Purpose
Collaborate with Patient Recruitment Strategy/Account Lead (or equivalent) and delivery teams to manage the coordination, planning, and implementation of Patient Recruitment and Retention support operational plans on small, or single region studies. Position may be responsible for the implementation of smaller programs in their entirety. Communicate with clients and project teams to implement and monitor impact of the recruitment/retention tactical plan; make additional operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics and deliverables associated with the recruitment/retention strategy. Represent QuintilesIMS Patient Recruitment at site/client-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required.

* Work together with recruitment Strategy/Account lead (or equivalent) to translate recruitment and retention strategy into operational and tactical plan to positively impact recruitment and retention rates for assigned projects
* Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services
* Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects. (based on scope, may co-manage or independently manage these projects)
* Serve as primary operational project contact for patient recruitment and retention programs with client to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
* Management of assigned project budget(s) to meet financial and company goals (realization targets)
* Coordinate operational and tactical related project activities for study team and client to ensure that overall project milestones are met
* Develop and implement risk management plans for minimizing impact on project objectives and deliverables.
* Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
* Leverage internal intelligence to support and refine strategy on assigned projects
* Provide technical expertise as able in support of project specific and interdepartmental training efforts
* Support continued process improvement to ensure quality in the unit

Required Capabilities:
In-depth knowledge of the drug development processes across all functional areas
Knowledge and ability to apply GCP/ICH and applicable regulatory guidelines
Knowledge of the digital development process as well as the creative studio process for all deliverables is preferred
Some Project Management experience working across functions & project delivery
Excellent organizational and problem solving skills
Effective time management skills and ability to manage competing priorities
Strong interpersonal skills effective presentation skills
Ability to establish and maintain effective working relationships with coworkers, managers and clients
Computer skills including proficiency in aspects of data analysis and presentation software, Microsoft Word, and Excel
Good written and verbal communication skills including good command of English
Ability to influence effectively within SPN/PRP team and project teams including TSL, PL, CL, CRA and the customer
Ability to work creatively and independently in a complex global environment.
Ability to adapt and be flexible to changing priorities
Bachelor's degree in a health care or other scientific discipline or educational equivalent; relevant industry experience; or equivalent combination of education, training and experience

QuintilesIMS offers a competitive salary and great benefits, including a profit-related annual bonus, private health insurance and a generous company pension scheme.