M3 Application Specialist

Recruiter
Northern Recruitment Group
Location
Sunderland
Posted
13 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time
Our client is a huge International Brand with their head office based in the North East. Due to growth and expansion they are looking to recruit an experienced M3 Application Specialist. The role has a huge focus on Supply Chain and logistics and the individual will become a "super-user of M3

· To be a “super-user” of the M3 Logistics modules.

· To provide support and advice to users of those modules.

· To work on Logistics helpdesk calls and drive to conclusion.

· Where problems require escalation to the software author, to report and manage the incident to resolution and or closure.

· To be the subject matter expert for the M3 Logistics and Supply Chain Modules.

· Assist in the development of business processes, recommending and implementing new procedures where required.

· To assist in the provision of related business intelligence information in line with user requirements and to allow the business to measure its performance in relation to key KPI’s.

· Deliver basic system training to new users.

· Provide general application support to the business.

· Ensuring IT within the warehouses is used in line with current IT Policies and Procedures, Licensing terms etc.

· To develop specialist skills or areas of knowledge in agreed products in order to act as a backup resource to existing staff.

· To advise on and contribute to discussions around computer service provision within the organisation.

· To undertake any other reasonable activity as may be required by management.

Salary: Competitive plus excellent benefits.


This job was originally posted as www.cwjobs.co.uk/job/77332080