Infrastructure Engineer

Recruitment Genius
£28000 per annum
12 Nov 2017
17 Nov 2017
Contract Type
Full Time
We're looking for a new member to join our Ops team to ensure infrastructure setup and support tasks are dealt with securely and efficiently, help to resolve and identify infrastructure issues, as well as being part of the solution for future improvements.

We're a small team so a hands-on, can-do approach to work is important to us. In return, you'll get great exposure to our projects, our systems and plenty of support.

Key Skills, Knowledge and Experience

- Good communication skills with both internal team members and external business stakeholders
- A background in Networking - LAN / WAN and Wireless
- Show an understanding of core internet technologies - Routing and Switching, DNS, DHCP, mail transport, OSI Model
- Desktop and server hardware knowledge
- Process driven - helping to define and ensure processes are followed
- Windows, Linux, and virtual machine experience
- Scripting knowledge

Desirable Skills

- Azure and AWS Cloud management
- Office 365 administration including Exchange and SharePoint online
- Comprehensive knowledge with PowerShell scripting
- Cisco experience
- Exposure to Atlassian JIRA
- Visual Studio Online
- SQL Server administration experience
- Software building and deploying expertise
- Back up policies, procedures and technologies

Key Tasks

- Investigate reported problems / support requests and determine the appropriate action
- Monitor progress of support requests and ensure customer users and interested parties are kept informed
- Provide responses to requests for support, suggest solutions and work-a-rounds
- Monitor solutions via regular creation and scrutiny of reports, identify potential problems and performance trends
- Create, update and manage assigned JIRA tickets whilst keeping key people up-to-date with results and key milestones
- Maintain solution documentation to required standards
- Adhere to coding standards and processes
- To remain up-to-date with client issues and Adactus developed applications