Head of Risk and Compliance

Milton Keynes
£70,000 - £85,000
12 Nov 2017
18 Nov 2017
Contract Type
Full Time

This role will direct and oversee the quality of all 1st line regulatory and operational risk management activity within Commercial and Marketing (C&M) Division, with accountability to the Director of C&M as to the ongoing effectiveness of regulatory and operational risk management and control activity within the business.

The Client:

Retail services group with UK wide coverage.

This Client does not provide sponsorship.

Key Responsibilities & Accountabilities:

  • Provide senior leadership and management of C&M’s RORE function
  • Oversee the effective implementation and embedding of robust and effective regulatory and operational risk management culture, policies, processes and controls within the business, in line with the policies and standards set out in companies Enterprise-wide Risk Management Framework
  • Ensure that the RORE function delivers effective 1st line support to divisional colleagues, providing expert and professional subject-matter advice and guidance on regulatory and operational risk management and control best practice
  • That the function’s risk management advice balances customer, commercial and regulatory interests effectively so that the Division is supported in achieving its strategic objectives while operating in line with business’s risk appetite
  • Develop a high-level strategy for the effective use of RORE resource in delivering high-quality and timely ongoing supervisory and monitoring of risk management activity across the business, providing 1st line assurance to the Director of C&M that the Division is managing its regulatory and operational risks in line with the business’s risk appetite, and is keeping pace with the changing regulatory and commercial environment; supervise the detailed implementation and ongoing operation of this activity
  • Give strategic direction to the development and ongoing operation of effective risk governance arrangements within the Division, ensuring that the Division produces robust and relevant MI and reporting in an environment of continuous improvement and providing collaborative and professional challenge to peers in relation to the effectiveness of each of their functions’ ongoing regulatory risk management and control activities
  • Make recommendations to the Director of C&M Division in relation to strategic measures needed to make material improvements in risk management across the Division
  • Coordinate and supervise participation in business wide regulatory risk governance arrangements, and ensure the tracking and driving timely delivery by peers and their functions of any actions allocated to them
  • Overall line management responsibility for the staff and budget allocated to the Regulatory and Operational Risk function, ensuring that the function operates efficiently and prudently, and oversee the performance management activities of senior managers in relation to their direct reports

Ideally you will have:

  • Experience of leading or holding a senior management role within a risk and control function in a retail financial services business, and of planning, directing and managing the activities of at least a substantial part of such a function
  • Experience of implementing and applying operational risk management principles and practice in a commercial environment
  • Strong understanding of the FCA’s regulatory approach and principles of good conduct risk management, with an ability to articulate regulatory expectations to a range of audiences
  • Proven Board- and senior executive-level stakeholder engagement and influencing skills
  • Proven ability to make strong, constructive and proportionate judgments that balance commercial, customer and regulatory considerations
  • Experience of a consumer credit lending and/or general insurance business
  • Strong applied knowledge of, and ability to interpret intelligently, relevant content of the FCA Handbook
  • Experience working within a complex Group/matrix organisational structure
  • Experience of building/significantly transforming 1st line risk or compliance functions and of transforming business risk culture and practices
  • Experience of an outsourced operating model is essential, with particular skills in managing across a wide range of stakeholders