Paralegal – Manchester - Motor Volume Recoveries

13 Nov 2017
15 Dec 2017
Contract Type
Full Time

Paralegal – Manchester - Motor Volume Recoveries

The Motor Insurance team in DWF’s Manchester office acts on behalf of major Insurance clients defending a high volume of claims. The team are currently seeking experienced debt recoveries Paralegal – strong knowledge of the CPR is essential in this role.

Job Code: 31312/JB

Practice Area: Motor Volume Recoveries

Recruitment Specialist: Jonathan Brett

Office: Manchester

We are one of Europe’s most innovative Law firms as voted by the Financial Times.

We have won numerous awards, including being independently ranked as 1 of the top employers for working families, as well as being in the top 2 law firms for employee satisfaction.

With offices nationwide and overseas, we are growing and are looking for top talent to come on board and be part of our success.

Main function of job

To progress cases, under supervision, to an effective and satisfactory conclusion for clients whilst providing and maintaining management information under the terms of the client service level agreement.

Main Duties:

  • Action all cases in line with practice group/client service standards and protocols ensuring the monitoring and completion of MI as required;
  • Managing a caseload through the Visualfiles system, ensuring that all files are kept up to date.
  • Dealing with Enforcements and issuing Claims
  • Working pro-actively to provide advice tailored to client needs
  • Raising case or client issues with Senior Paralegals as appropriate
  • Dealing with incoming and outgoing communication to clients and debtors, via telephone, email and post.
  • Scanning relevant documents for online storage and attaching to Liberate.
  • Opening files electronically, including regular high volume uploads from bulk clients.
  • Driving sector specific business development relationships and actively assisting in the management of relationships with new and existing clients.


  • Strong IT and keyboard skills with knowledge of Word, Excel and database programmes, internet research and MI reporting.
  • Substantial experience in either Insurance Claims handling or Litigated Recoveries including Enforcements essential, ideally from a defendant background; however we would consider claimant applicants as well to work on sub 10K cases.
  • Previous experience with Liberate an advantage.
  • High level of proficiency in written and spoken English, including a confident telephone manner.
  • Excellent administration / organisational skills.
  • A good team spirit with proven team working skills.
  • Excellent communication skills.
  • Flexibility, willingness to learn on the job and to participate in learning and development opportunities

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Diversity, Equality and Inclusion at DWF

Nurturing talent is very important to us. We are committed to equal opportunities in all areas of work and business. We want people to achieve their best, which will positively impact on our clients and communities in which we live and work. At DWF we empower people to be themselves within an inclusive and supportive environment, enabling everyone to achieve their full potential in line with their abilities and career aspirations.

Disability Support

As an inclusive employer, DWF wants to see every candidate performing at their best. Please log in to Clear Talents to tell us what reasonable adjustments you may need and to discover how we might improve your recruitment experience, examples of reasonable adjustments could include: additional time for exercises, a hearing induction loop, a request for information in an alternative format. DWF are committed to an ongoing programme of improvements to provide access to all.

To apply, please click 'apply now' and provide the job reference number: 31312

If you have any questions please do not hesitate to email Jonathan Brett.

Note to recruitment agencies: We operate a strict preferred supplier list and we will only accept CV's from agencies who we have agreed terms with and who we have instructed to assist us with this recruitment. All introductions should be made direct to the Talent Acquisition team and we will not pay a fee for any CV's sent to our business outside of this process