Application Support Analyst (Java/Oracle)

Hays IT
23000.00 - 27000.00 per annum
12 Nov 2017
18 Nov 2017
Contract Type
Full Time
Application Support Analyst (Java/Oracle) required in Nottingham paying up-to 27,000. Medium sized software house are looking to recruit an enthusiastic, confident Application Support Analyst to join an established Service Desk Team within our Software Manufacturing Department. The Service Desk Team provides daily support to customers for issues raised through a helpdesk portal. This is a Second Line support role that may occasionally require a share of First Line support cover. You will ideally have excellent problem solving skills and be able to identify the root cause of complex issues. The main applications are Java Web based which sit on an Oracle database. As well as understanding the product functionality, the primary focus for the support team is the database side, however occasional investigation into the middle and front tiers is required. Java is the main middle tier language, and while experience would be beneficial it is not essential. Experience of any other Object Oriented language would be helpful. The role will require you to: Liaise with Customers Liaise internally with all levels of the Business Provide support for live systems Have reasonable knowledge SQL and Oracle RDBMS Write and provide investigation scripts Write and provide data correction scripts Deal with queries in a professional manner The successful candidate will have experience in a similar support role, however training will be provided for a candidate with the right qualities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at - provided by Dice JAVA, ORACLE, ORACLE DATABASE, RDBMS, SQL