Account Creation Clerk

12 Nov 2017
16 Nov 2017
Contract Type
Full Time
Accounts Creation Clerk
Enterprise House, Ashford, Kent
Brakes Group is a leading supplier to the foodservice sector in the UK, Ireland, France and Sweden. The Group is committed to provide its customers with outstanding service, products and foodservice solutions, its people with a ‘great place to work’ and its suppliers with a great company to partner.
Owned by Sysco, the world’s leading foodservice company, Brakes Group comprises a family of specialist businesses which are able to deliver everything the caterer needs. It provides a professional, friendly regional service supported by a national network of depots, which ensures it offers an exceptional and individual service to each and every one of its customers
A vacancy has arisen within the Credit Management Department at Ashford.
Reporting to the Line Manager your duties and responsibilities will include:
Ensuring that all cash on delivery and credit accounts are opened within the team SLA
Effective & professional handling of customer queries
Creation and maintenance of customer accounts and hierarchies for all business sectors
Updating customer master data
Closure of accounts and applying basic discounts
Undertaking Risk Assessment Analysis; obtaining credit reports from a Credit Reference Agency and assessing trade history
Scanning of legal documentation & general admin duties
Maintaining data entry requirements by following data procedures
Verifying entered customer data by reviewing, correcting, deleting or re-entering data; combining data from both systems when account information is incomplete
Creation and maintenance of customer accounts and hierarchies for all business sectors
Assisting with data exception reporting
Assist Credit Control with the portfolio of their accounts
Effectively communicate with both internal and external customers at all levels
Meeting of period targeted KPI’s, ensuring the agreed SLA is achieved
Other Ad Hoc duties as requested by Management to support the Credit Management Department
The ideal candidate will need:
Exceptional customer service skills
To enjoy working & contributing to a team.
Excellent typing skills & a high level of accuracy
Be able to communicate at all levels both internally and externally
Firm focus on ability to work both accurately and to deadlines, often on ones own initiative
To be confident & self motivated
IT Literate, Knowledge of SAP, Intermediate knowledge of MS Excel, Outlook and Word (SAGE & Concerto desirable but not essential)
A basic understanding of reading company accounts/balance sheets is desirable but not essential, as training will be given
Brakes Group is committed to reducing the environmental impact the business has on both the communities it serves and the countries it operates in. It has ISO 14001 accreditation - an internationally recognised standard for environmental performance.
Brakes Group operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
Brakes UK uses a third party to undertake a number of checks. Any offer of employment made by Brakes UK would be conditional upon receiving a satisfactory; reference, identity document(s), basic DBS certificate and basic credit check.
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