Credit Controller

Croner i
London (Greater)
£25000 per annum, Benefits + Benefits
12 Nov 2017
16 Nov 2017
Contract Type
Full Time
Credit Controller
Up to £25,000 dependent on experience and performance + Benefits
Blackfriars, London

Croner-i provide a complete range of information and specialist business solutions to dedicated market segments, from accountants to HR professionals, health & safety experts, educators, carers, importers & exporters. Due to business growth we're recruiting an additional Credit Controller to join our successful team.

Key Responsibilities include:

· Contacting clients in relation to their overdue accounts, payment and service queries via telephone, email and letter using the Credit Control workflow system
· Deal with all incoming correspondence inc. calls, emails and faxes from clients and handling their queries regarding accounts/contracts and making necessary notes on our systems to keep accurate and timely records
· Processing debit/credit card payments
· Liaising with internal departments to ensure Member Accounts and Peninsula's internal processes operate as smoothly as possible
· Complete all account adjustments where required
· To hand over files for Litigation when the collection opportunities are exhausted with a full case history.
· Making Membership Solutions aware of any complaint, cancellations, action points

What you Bring to the Team
· Previous experience in a credit control position
· A “can-do” attitude, a thirst for knowledge and the ability to communicate knowledge effectively within the team.
· Ability to work in a fast paced environment.
· Strong time management skills.
· A dynamic and flexible approach, as well as the ability to work under pressure.

Why Join our Team?

This is a fantastic multi award winning place to work, with fantastic offices in the heart of London. If you enjoy being exposed to a wide variety of customer service/credit control issues across all different sectors, this is the role for you. The office is fast-paced and busy so we look for colleagues who have a positive and results focused attitude. Through training and development, we make sure that everyone who works here has the resources they need to build their careers.
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