Apprentice Leisure Receptionist

Recruiter
Lifetime Training
Location
Grantham
Salary
150.00 per week
Posted
12 Nov 2017
Closes
16 Nov 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time
Grantham Meres Leisure Centre are looking for motivated and enthusiastic individuals to join their dynamic team and start learning from day 1.

The job will involve:
• Maintaining safe, secure, clean, well maintained facilities that are accessible and inclusive for all.
• Ensure that the reception, and associated offices and storage area are kept clean and free from clutter.
• Ensure all customer information is readily available
• Offer a warm and friendly welcome every time
• Deliver a customer experience that generates customer compliments
• Listen, value and respond to all comments made by customers.
• Start shifts on time
• Wear uniform as per the company standard
• Ensure that the Customer Care' and Bookings and Reception' standards are delivered consistently as per the company procedures.
• Deliver a customer experience that generates customer compliments
• Ensure knowledge of Site programmes, activities and special offers
• Ensure all bookings and reception' enquiries are dealt with in an efficient and effective way.

The programme is 12-15 months in duration and you will be employed on a fixed term contract. On successfully completing your Apprenticeship we would expect to be able to offer you continued employment and development opportunities.

All of your training will be delivered by Lifetime training in the form of work based learning.

Personal Qualities :
You must be:
Enthusiastic
Polite
Dedicated to working towards your Apprenticeship

Skills Required :
Candidates must be confident and approachable as you will be the first point of contact at the leisure centre.

Future Prospects :
On-going training and development encouraged by the employer which will give the applicant the opportunity to move on to a full time job.

Training to be Provided :
Apprenticeship in Customer Service
Functional Skills in Maths and English

Other Information :
The National Minimum Wage for Apprentices is £3.50 per hour. This is the legal minimum pay per hour applying to 16-18 year old apprentices and those aged 19 and over in the first year of their apprenticeship. For apprentices 19 or over who have completed their first year and are continuing their apprenticeship, the National Minimum wage appropriate to their age applies.

Things to consider :
The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early


This job was originally posted as www.totaljobs.com/job/77517403