Insurance Consultant

From £18,000 to £18,000 per annum
12 Nov 2017
16 Nov 2017
Contract Type
Full Time

TITLE: Insurance Consultant

LOCATION: Ipswich- Due to location own transport is essential

HOURS:8:30am- 5:30pm Monday to Friday

SALARY: £18,000


A fantastic opportunity to join an innovative, passionate and exciting company. Exceeding customers’ expectations and providing super service with personality is the name of the game.

What your work environment will be like

Lively office, spacious, with tons of character.

What you’ll be doing

Handling inbound calls, dialling out to respond to online enquiries and emails

Accurate handling of all consumer initiated interaction, ensuring customers receive accurate information the first time

Resolution of any issues or complaints from initial contact to resolution ensuring consistent follow up and escalation where required

What we’re looking for

The ability to communicate confidently over the telephone and in writing

Quickly build rapport in order to offer and exceptional service

Fast and accurate PC skills and the ability to handle a high volume of calls

Be able to problem solve quickly and be comfortable taking ownership of your customers

Previous customer service/telephone work within Insurance or Finance is a distinct advantage

To contribute to your team by suggesting improvements and helping create a fun and professional environment


£18,000 plus Benefits and Training Scheme

20 Days Holiday plus Bank Holidays

Private Health Plan

Free Parking

At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.

With offices in Cambridge, Ipswich and Norwich we specialise in the Office Support, Sales, Marketing, Finance, HR, IT, Legal and Shipping & Transport sectors across all levels.

Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.

This job was originally posted as