TITLE: Insurance Consultant
LOCATION: Ipswich- Due to location own transport is essential
HOURS:8:30am- 5:30pm Monday to Friday
A fantastic opportunity to join an innovative, passionate and exciting company. Exceeding customers’ expectations and providing super service with personality is the name of the game.
What your work environment will be like
Lively office, spacious, with tons of character.
What you’ll be doing
Handling inbound calls, dialling out to respond to online enquiries and emails
Accurate handling of all consumer initiated interaction, ensuring customers receive accurate information the first time
Resolution of any issues or complaints from initial contact to resolution ensuring consistent follow up and escalation where required
What we’re looking for
The ability to communicate confidently over the telephone and in writing
Quickly build rapport in order to offer and exceptional service
Fast and accurate PC skills and the ability to handle a high volume of calls
Be able to problem solve quickly and be comfortable taking ownership of your customers
Previous customer service/telephone work within Insurance or Finance is a distinct advantage
To contribute to your team by suggesting improvements and helping create a fun and professional environment
£18,000 plus Benefits and Training Scheme
20 Days Holiday plus Bank Holidays
Private Health Plan
At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
With offices in Cambridge, Ipswich and Norwich we specialise in the Office Support, Sales, Marketing, Finance, HR, IT, Legal and Shipping & Transport sectors across all levels.
Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.
This job was originally posted as www.totaljobs.com/job/77495500