Billing Assistant

Recruiter
Red Recruitment
Location
Stroud
Salary
£8.70 per hour
Posted
12 Nov 2017
Closes
16 Nov 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Are you looking to work in an exciting, innovative and modern company? Want to improve your customer service and administration skills? and available immediately?

Give me a call!

JOB ROLE:Domestic Billing Assistant

JOB TYPE: Temporary ongoing (12 months work available!!)

HOURS: 36.5 hours

SALARY: £8.70 p/hour

LOCATION: Stroud

START DATE: ASAP

As a Billing Assistant you will:

  • Provide exceptional customer service to our customers via phone and electronic interactions
  • Help to accurately bill all customers
  • Exception resolution; in timely and accurate manner
  • Maintaining customer data held within systems
  • Liaising with third party agents within the customer journey
  • Resolve external and internal customer originated queries in given time-scales
  • Investigate and resolve reasons for accounts being unbilled
  • Handle escalations using the correct procedures
  • Provide assistance to other departments for billing and metering related matters
  • To complete any other reporting or monitoring of workload as requested

What do we need:

  • Good level of numeracy, accuracy and problem solving ability
  • Excellent verbal and written communication skills
  • A good level of computer literacy with experience of Microsoft Office
  • Good planning and organisational skills
  • GCSE Maths and English (above C) essential, or equivalent
  • Exceptional team player who builds open and supportive relationships

If you are, or know someone that may be interested, please submit your CV to or call us now on 01452 318100


This job was originally posted as www.totaljobs.com/job/77475280