Credit Control Clerk

12 Nov 2017
16 Nov 2017
Contract Type
Full Time
Brakes Group is a leading supplier to the foodservice sector in the UK, Ireland, France and Sweden. The Group is committed to provide its customers with outstanding service, products and foodservice solutions, its people with a ‘great place to work’ and its suppliers with a great company to partner.
Owned by Sysco, the world’s leading foodservice company, Brakes Group comprises a family of specialist businesses which are able to deliver everything the caterer needs. It provides a professional, friendly regional service supported by a national network of depots, which ensures it offers an exceptional and individual service to each and every one of its customers
Enterprise House
Key Accountabilities:
A vacancy has arisen within the Credit Management department for a Credit Control Clerk. Reporting to the Team Leader your duties and responsibilities will include:
Key Accountabilities & Responsibilities:-
  • Control of your own portfolio of accounts.
  • Maintenance of the accounts within the agreed payment terms and credit limits.
  • Escalate to Team Leader/Manager any internal or payment issues with customers
  • Maintaining effective liaison with a range of internal staff and customers.
  • Meeting of period targeted KPI’s using department procedures.
  • Maintaining accurate notes and records
  • Maintaining good customer relations whilst ensuring customer accounts are maintained within agreed credit terms.
  • Attend internal and external Customer meetings.
  • Other Ad Hoc duties as requested by Team Leader/Manager
• Good telephone manner
• To be able to prioritise workloads and work well under pressure.
• Work on their own initiative as well as working in a team.
• Excellent communication skills via telephone, email and letter.
• Customer Centric – identifying and serving needs of external and internal customers
• Have a flexible attitude to adapt to change
Knowledge, Skills and Experience;-
• Ideally minimum of 2 years credit control experience
• Knowledge of SAP, MS Excel and Word.
• Remains Calm under pressure
• Takes ownership for own performance and identifies areas for improvement and development
• Can adapt to new systems and procedures
• Reliable, affable, and can communicate effectively with both internal and external customers and at all levels
• High level of accuracy and attention to detail
• Flexible "Can do " attitude
The Business
Brakes Group is committed to reducing the environmental impact the business has on both the communities it serves and the countries it operates in. It has ISO 14001 accreditation - an internationally recognised standard for environmental performance.
Brakes Group operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.
Brakes UK uses a third party to undertake a number of checks. Any offer of employment made by Brakes UK would be conditional upon receiving a satisfactory; reference, identity document(s), basic DBS certificate and basic credit check.
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