Credit Controller

Adecco Group
£22000 - £25000 per annum + Company Benefits
12 Nov 2017
16 Nov 2017
Contract Type
Full Time
Location: Enfield, Middlesex
Salary/Rate: £22,000 - £25,000 per annum
Type: Permanent, full time

The Position:
The Credit Controller is responsible for a number of client retailer accounts as part of the wider accounts receivable portfolio. The primary objective of this role is to manage the high volume of transactions on the account, made up of invoices, credit notes and deductions (queries) and ensure payments are made promptly, deductions are logged correctly and seen through to a satisfactory conclusion.

Job responsibilities include but not limited to:

Credit Management
* Ensure customer pays within terms & that all customer queries are logged, investigated and resolved accurately and timely.
* Develop contacts within client and customer organisation to facilitate business objectives; these contacts can include Finance, Accounts Payable, Purchasing, and Warehouse/Receiving Management.
* Escalate and chase distribution, marketing, and pricing issues to appropriate areas for resolution.
* Analyse customer behaviour, recommending methods to improve efficiency and AR performance, in particular pricing claims assist in monthly and other assigned reporting and provide monthly reconciliations.
* Set agendas, create proposals and presentations, issue visit reports, and follow up on key retailer visits.

* Compile list of cheques for Sales Ledger administration and take the cheques to the bank
* Reconcile B2C payment receipts from credit card providers, prepare refunds where necessary
* Invoice/Credit note print run and mail out including monthly customer statements
* Assist Credit Control and Query team as required
* Other additional duties as required by management.

Person Specification (skills, knowledge and experience required)
Experience, Skills & Aptitude:
* 2 year's Credit Control experience
* High level of communication, with a clear and professional telephone technique
* Persistence to see a problem through against tight deadlines
* Understanding of Debit Notes
* Competent with IT systems, particularly Oracle, Excel (including pivot tables and vlookup), Word and Powerpoint Strong analytical skills
* Excellent time management and prioritisation skills
* Ability to work independently, self motivated, target focused and reliable
* Good interpersonal and relationship building skills
* Ability to be flexible and adaptable

* Studying for, or part/fully ICM qualified
* Distribution industry background
* Grocery / Online or High Street collections knowledge
* High value / volume environment
* Excel skills
* Working knowledge of Oracle Financials and Business Objects

Interview process:
2 stage interview

We regret that due to volume of response, we can only contact initial successful applicants. If you have not heard from us within 7 days, then your application has been unsuccessful.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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