IT Undergraduate Placement

Volkswagen Financial Services LTD
Milton Keynes
£17,500 per annum + car scheme & discretionary bonus
12 Nov 2017
16 Nov 2017
Contract Type
Full Time
The IT team here at VWFS are a customer focussed department that works as part of a global IT Team. They work in a fast moving industry where technology is at the core of delivering services and Innovation.

We’re looking for students who want to learn about how our business works, who want to build relationships with other functions and really see their work make an impact. You’ve got to be able to embrace, enjoy and feel energised by pace and change.

About the role

Our IT Undergraduate role sits within the Helpdesk which is part of the Support and Infrastructure area. The IT Helpdesk is the single point of contact to support the business and a network of 800+ retailers with any IT related issues.

  • Gain a thorough understanding of the IT Operational environment and how the infrastructure is designed to support the business
  • Provide first line support to all users, working to resolve all issues quickly and efficiently, and escalating to the second line of support when necessary
  • Support the Business in their use of the desktop and IT Infrastructure
  • Understand and apply where applicable the different methodologies, tools and processes used in IT
  • Work with business users to determine their requirements and translate them to IT solutions
  • Work closely and build good relationships with business representatives, application users and all areas of IT.
About you

  • Working towards an IT related degree
  • Knowledge of MS Office
  • Demonstrable knowledge of IT disciplines
  • Good communicator both verbal and written
  • A motivated individual who can and is able to work under own initiative with minimal supervision
  • Able to take ownership of problems and issues to proactively resolve
  • Team player

There is the ability to participate in the student car scheme, 27 days holiday and a discretionary bonus. On top of that you can also take advantage of discounts on gym membership, travel, rail and bus tickets, local sports matches and nights out at the theatre and cinema.

About Volkswagen Financial Services

Here at VWFS, we provide finance and insurance services to customers across the entire Volkswagen Group in the United Kingdom. The Group includes some of the world’s most iconic automotive brands, like: Audi, SEAT, Skoda, Volkswagen, Bentley, Lamborghini, Porsche, Bugatti, Ducati, Scania and MAN.

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