Credit Control Supervisor

Gleeson Recruitment Group
£28000 - £32500 per annum + 25 days holiday + bens
12 Nov 2017
16 Nov 2017
Contract Type
Full Time

Credit Control Supervisor

Are you currently in a Credit Control Team Leader role, but looking for your next challenge, managing a larger team, or looking for a new challenge in a larger organisation? Gleeson Recruitment Group are working in partnership with our well-established, market leading inspirational business, who are seeking a Credit Control Supervisor to join their growing collections team in High Wycombe.

Our client works with a range of clients large and small, and has over 50,000 employees.

Your next role as Credit Control Supervisor will manage a Credit Control team of 10, and ensure that work-flow and tasks are kept in line and up to date with company procedures and processes. Ensure that all calls by the team are maximised to ensure cash collection targets are delivered.

Key duties as a Credit Control Supervisor include:

- Manage and supporting the team of 10-12
- Ensure processes and practices are followed across the team
- Monitor team KPIs in the cash collection process
- Monitor and maintain customer accounts to ensure minimal credit is risked, and support team members in resolving issues and disputes
- Work with internal managers in head office and operational sites to improve cash collection from customers
- Resolve any escalated customer queries or complaints, maintaining high customer service levels

The successfully appointed Credit Control Supervisor will have the following profile:

- An experienced Credit Control professional with a progressive background
- Experience in managing a small team in a Credit Control setting, managing KPIs and supporting team members
- Potentially studying ICM or Part Qualified ICM although this is not essential
- Good attention to detail and a champion of compliance
- An energetic and motivated individual who will drive others around them


This Credit Control Supervisor role is paying up a competitive basic annual salary with benefits on top, and my client is available at very short notice to interview the chosen candidates and can offer an immediate start. My client offers free parking, superb office environment and on-site facilities.

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