Managed Print Services - Billing Administrator

Recruitment Genius
15000 - 17500 per annum
11 Nov 2017
10 Dec 2017
Contract Type
Full Time
Through using and maintaining both data from in-house solutions andremote monitoring tools, the successful applicant will not only help tokeep the current Billing processes flowing smoothly but will also helpwith Business Intelligence through analysis of device and solution datafor both internal and external sources. Key Tasks - To create Usage and Consumable data required for generation of bothcustomer-facing invoices and internal cross-charging of the companiesAccount Managers - Manage exceptions such as non-reporting devices, negative pagecounts, missing data in a timely fashion in order to comply withinternal SLA's - Liaise with customers, account managers, Helpdesk and engineeringteams to bridge gaps in missing data which prevents timely billing. - Provide deep-level analysis on device, software and databaseinformation in order to help improve internal processes and helpmaximise efficiency in the companies fleet. Desired Skills - Experience in using Microsoft Excel and particular using VLookups - Experience or willingness to learn how to become proficient in beingable to use software related Print Infrastructures - Experience in analysing large quantities of data and being able tospot patterns/inconsistencies - Ability to think of creative solutions to problems/issues - Ability to work within multiple collaborative teams - Excellent Verbal and written Communication skills - Ability to organise resources and plan to meet contract driven SLA's - Display exceptional follow-through, personal drive and the desire tomake a difference. - Familiarity of the IT industry and Public Sector organisations also helpful - provided by Dice MICROSOFT, SLA