Lead Service Delivery Manager

Solos Consultants Limited
Milton Keynes
£450 - £500 per day - Outside IR35
11 Nov 2017
16 Nov 2017
Contract Type
Full Time

Our client is currently looking to recruit a Lead Service Delivery Manager on an initial 6 month contract.

The successful candidate will have previous experience working within the Service Provider / Service Management environment and will have a proven track record of man management and continuous improvement. You will manage a technical team of up to 13 including experienced Service Delivery Managers and Service Architects, will be ITIL certified, have knowledge of SLAs/OLAs and will offer a strong knowledge of secure IT infrastructure, technical operations and relationship management.

Essential Experience:

  • Excellent team leadership and motivational skills
  • Excellent relationship management and communication skills
  • ITIL Foundation certificate
  • Strong people management skills
  • Reasonable technical understanding and an ability to translate technical requirements and specifications into easily understood business concepts and vice versa
  • Reliability and flexibility
  • Excellent communication skills
  • Strong relationship and stakeholder management skills
  • Knowledge of SLAs/OLAs/Contracts and their relationships
  • Successful track record of achieving performance delivery targets
  • Ability to develop solutions with focus on customer needs

You will need to be eligible for SC Clearance.This is a fantastic opportunity to join an established government organisation on an initial 6 month contract with opportunities for extension.

This role is OUTSIDE IR35 - £450 ? 500 per day - 6 months

This job was originally posted as www.jobsite.co.uk/job/959516887