Infrastructure Engineer - Citrix, VMware

Talent Point Ltd
United Kingdom
35000.00 - 40000.00 per annum
11 Nov 2017
18 Nov 2017
Contract Type
Full Time
Infrastructure Engineer - Citrix, VMware I am currently looking to hire an experienced Infrastructure Engineerto join this Central London based MSP to sit as an escalation point onthe Support Desk, this role has come about due to the company acquiringnew customers as a result of their great reputation in the industry. In this position you will effectively act as 3rd Line Support, beingthe escalation point from the Desktop support team and working with asmall team of Infrastructure Engineers to ensure the resolution oftickets in line with SLA's while providing excellent customer service.Typical tickets may include Server issues, issues around VMware orCitrix. From the Infrastructure Engineer we are looking for strong skillsworking In a Windows environment and troubleshooting issues aroundCitrix, VMware and issues with the Servers. We are looking for a problemsolver and someone who will seek to find the root cause of issues thatare becoming more common. This is a great role working for a company who pride themselves ontheir company culture and their history of promoting from within. Theyencourage learning and to back this up with paid study leave and supportyou in gaining certifications and accreditations. Please get in touch to hear more. Talent Point are a Hiring Communication business. We have designed anddocumented this vacancy alongside our customer and act as their solesource of applicants. Following a two-stage screening process that willinclude everyone who responds to this advert, we present a shortlist ofthree applicants for interview. Those on our shortlist can expectin-depth, accurate detail regarding the vacancy, a high chance ofsecuring the position, pre-booked interview times to plan around inadvance, no delays and complete transparency. No terminology in this advert is designed to discriminate on grounds ofgender, race, colour, religion, creed, disability, age, sex or sexualorientation. Talent Point Ltd is an equal-opportunity employer and doesnot discriminate against these or any other class protected byapplicable law. - provided by Dice CITRIX, SLA, WINDOWS