IT Helpdesk Analyst - IT Service Desk Analyst - Surrey - £19000

Ashdown IT
£19000 per annum
11 Nov 2017
16 Nov 2017
Contract Type
Full Time
Junior IT Engineer - IT Service Desk Analyst - IT Helpdesk Analyst - Leatherhead, Surrey - £19,000

Job Title: Junior IT Engineer - IT Support Technician
Key Requirements: 1st line telephone & remote customer support
Technical Skills: Call logging & escalating, Windows 7, MS Office & Outlook, setting up PC's & laptops
Location: Leatherhead, Surrey
Salary: Up to £19,000
Sector: IT managed service provider
Reference: ASH15916CP

My client is a well-established and growing IT managed service provider in need of a junior / graduate / trainee IT Support Analyst to provide 1st line telephone & remote IT support. Based in the heart of Leatherhead they are in central Surrey and within commuting distance of Kingston, Guildford, Croydon, Epsom, Dorking, Cobham, Esher & Redhill.

To be considered for this position you will be an outgoing, confident and friendly individual with a passion for IT and a desire to learn new technologies. You will be an excellent communicator with a strong understanding of good customer service.

As a Junior IT technician you will have experience with:
- Call logging & ticketing systems
- Windows 7, Windows 8 &/or Windows 10
- MS Office & Outlook 2010, 2013, 365 &/or 2016
- PC's, laptops & printers

Any further skills & experience with Apple Mac's would be highly beneficial but not essential.

If you are a junior, graduate or trainee IT support analyst and you are looking for a new challenge please send me your CV immediately. My client will match your skill set with a salary of up to £19,000, and offer excellent career progression & the chance to work in a fast paced and exciting customer focused company. Please state ref: ASH15916CP in the subject line.

Key Words: IT Helpdesk Analyst, IT Service Desk Analyst, IT Support Technician, 1st Line Support, Windows 7, Windows 8, Windows 10, MS Office, MS Outlook, 365, Active Directory.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.
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