ServiceNow Product Engineer

BAE Systems Applied Intelligence
11 Nov 2017
17 Nov 2017
Contract Type
Full Time
The Applied Intelligence division of BAE Systems delivers solutionswhich protect and enhance the connected world. Everything we do createsa safer future. We want to solve problems for our customers and by bringing togethergreat minds, we can work together to make the world a safer place.Role summaryBAE Systems Applied Intelligence are working on a number of excitingprojects and initiatives to maximise our investment in ServiceNow in theITSM and Enterprise Service Management, both internally and with ourcustomers. To help support this growth we currently have two vacanciesfor a ServiceNow Product Engineer to be based at our Leeds offices.As a ServiceNow Engineer working as part of a dedicated ServiceNowProduct Team, you will be responsible for the development of newcapabilities for our business and customer within the ServiceNowproduct, while protecting the live estate in a fast paced environment,potentially working across multiple instances in a mixed infrastructureenvironment including Domain Separation and On-Premise solutions.This role provides a large scope to bring in new ideas, implement fastchange and drive forward the technology and the team to exploitServiceNow capability effectively and efficiently. Additionally thebusiness are keen to make the most of our investment with immediateworks streams to upgrade to Helsinki and migrate our custom CMS portalin to the new Service Portal platform.What you'll be doing Reporting to the ServiceNow Product Technical Lead, you will work in a team of dedicated Engineers to deliver our roadmap to the our customers. Being technically responsible for the product and driving quality through peer reviews, implementing best practices, and sharing your knowledge across the team of the Product Engineers. Collaborate as part of a self-organising ServiceNow Product Team facilitated by the Scrum Master and champion the use of Agile and DevOPS best practices to drive continuous delivery at an ever increasing pace, without impacting the performance of an "always on" platform. Contribute to discussions and generate new ideas around how to break down items on the backlog and deliver value early and often throughout the process, and share knowledge with other members of the SharePoint Product Team in order to help meet sprint goals. What we're looking forYour skills and qualifications: Demonstrable and transferable knowledge of web technologies such as XML, HTML, Web Services, Java Script, Jelly and Twitter Bootstrap. In-Depth cross-tool understanding of ServiceNow, such as workflow, user interface (UI), client scripts, business rules. Ability to identify and adopt off-the-shelf functionality before heavily customised applications. Proven track record in designing ServiceNow applications and web-based solutions. A good understanding of supporting tools and technologies such as LDAP, SSO and Identity Management, Automated Testing tools (Selenium). Excellent oral and written skills with the ability to confidently present to external stakeholders. Experience of working within rapid deployment environments utilising Agile (particularly SCRUM methodology) or DevOPS software development is desirable however not essential Your personal qualities: You will be a proactive and dedicated character who works well within a team. You will be a champion of the product and will want to share what the product can do through our customer, community sites, and blogs. You will relish challenges and look to motivate the team to deliver innovative solutions to business problems quickly and to high quality. #AI-DICE Security Clearance is required for this vacancy. If you are notcurrently Security Cleared, you will need to be eligible for this andwilling to go through the process. For more guidance on NationalSecurity Vetting please click here. About BAE Systems Applied Intelligence We help nations, governments and businesses around the world defendthemselves against cyber crime, reduce their risk in the connectedworld, comply with regulation, and transform their operations. We dothis using our unique set of solutions, systems, experience andprocesses. Our success is down to our people. The changing nature of our businessmeans that we're constantly looking for the brightest talent to help usfulfil our ambitions. As an experienced professional, we'll entrust youwith responsibility; this means that you'll have client contact, varietyand support from day one. We'll encourage and support you to develop your skills and reward youas you grow. Whatever your area of expertise, you'll be much more thanjust a job title; you'll be an integral part of the business where yourindividual contribution makes a difference every day. Great mindsdeserve great rewards, so we also offer a very competitive salary andbenefits package. Diversity and inclusion are integral to the success of BAE SystemsApplied Intelligence. Staying competitive in today's global marketplacerequires an organisational culture where employees with varyingperspectives, skills, life experiences and backgrounds - the best andbrightest minds - can work together to achieve excellence and realiseindividual and organisational potential. We also welcome discussionsabout flexible working. Division Overview: Global Engineering At BAE we are passionate about technology and we're world renowned forbeing hugely innovative. Our Applied Intelligence division is a rapidlygrowing part of the BAE group. Our goal is to help our customers defendtheir businesses. That doesn't just mean security; many of our customersknow us for being great at Digital Transformation and we often findourselves working with major household names like Sony, Virgin Media,EE, Vodafone and Three to name a few. It's not just the public sectoreither. We do a lot to help private sector organisations, and we'reproud of the way that we help our nation. Our customers are as varied asthe technology that you'll be working with. With such a variety of work,we're focussing on making sure that we build great teams, using theright tools, in the right way. Help us secure a connected world by being an unseen hero. Apply now andbe inspired. - provided by Dice AGILE, AUTOMATED TESTING, BOOTSTRAP, CMS, HTML, IDENTITY MANAGEMENT, ITSM, JAVA, LDAP, SCRUM, SELENIUM, SERVICE MANAGEMENT, SHAREPOINT, WORKFLOW, XML