Resolver

Recruiter
Chase & Holland Recruitment Limited
Location
Doncaster
Salary
£17k - 18k per year
Posted
11 Nov 2017
Closes
15 Nov 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Our client based in Doncaster is looking for a Finance and Resolutions Administrator to work as part of their busy team for an initial maternity cover contract. This is a full time position working Monday - Friday and requires someone to have really good customer query management skills and a logical approach.

The purpose of this role is to support the Customer Deductions Manager to deliver a well managed customer ledger and resolve debit issues efficiently. Duties will include:

Process and resolve debit notes on the ledger for customer query resolution

Be the first point of contact for all incoming customer enquiries

Liaise internally with other departments to resolve queries and assist with approval of credits

Train and mentor other departments on the correct processes and procedures to minimise queries

Look for process improvement opportunities

Identify and escalate issues and incidents

Work to daily team targets

Who should apply?

The client is happy to look at applications from those of you with a lot of relevant experience in a finance/ credit control administration role. It suits an inquisitive, tenacious, calm, organised and resolute individual. You will be IT literate including excel. Strong communication and influencing skills are key. The ideal candidate will be available on short notice.

Chase and Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in Finance and HR recruitment and comfortably service the South Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire marketplaces.


This job was originally posted as www.jobsite.co.uk/job/959515834