Technical Infrastructure Specialist

Recruiter
TJ Peel Resourcing
Location
Yorkshire and the Humber
Posted
11 Nov 2017
Closes
16 Nov 2017
Contract Type
Permanent
Hours
Full Time


Technical Infrastructure Specialist
York

To act as a Technical Specialist in infrastructure technologies, providing advice, design, delivery and support to SBL's customers and our hosted and managed services.

Duties:

  • To carry out a varied selection of duties including, but not limited to:
  • Technical consultancy and implementation work on customer sites for managed services and for hosted services.
  • Assisting Sales staff in identifying and qualifying opportunities.
  • Providing technical pre-sales support by attending meetings and conference calls, providing technical web demonstrations and in any other way required.
  • Technical scoping of customer requirements.
  • Creating high and low level technical documentation for customer consultancy engagements.
  • 3rd line technical support for relevant SBL services.
  • Providing in-house solution and product training to SBL staff.
  • Maintain qualifications in a core set of IT infrastructure products enabling SBL to offer infrastructure consultancy and support services to its customers.


Skills/Experience Required:

  • Knowledge in a broad range of infrastructure technologies, including server technologies, networking, virtualisation, firewalls and security technologies.
  • Should hold or have held a professional IT qualification e.g. MCSE, VCP or CCNP.
  • Minimum 3 years' experience in a 2nd/3rd line consultancy role.
  • Ability to understand complex technical concepts.
  • Ability to learn and absorb new skills and technologies.
  • Strong customer-facing skills.
  • Excellent communication skills, both written and verbal.
  • Ability to create high quality technical documentation.


Desirable Knowledge/Qualifications:

  • Shared Storage Technologies
  • Datacentre Virtualisation
  • Microsoft O365
  • Cloud Technologies
  • Advanced Networking
  • Firewalls
  • IT Security products
  • Vendor qualifications (any) would be advantageous


Desirable Candidate Qualities:

  • Hands on approach and a willingness to learn
  • Enthusiastic and motivated
  • Ability to prioritise
  • Attention to detail
  • Team player
  • Ability to work on own initiative

This job was originally posted as www.jobsite.co.uk/job/959517431