Service Desk Manager - Central London

Gilbert Scott Associates
London (Greater)
From £45,000 to £50,000 per annum + benefits
11 Nov 2017
16 Nov 2017
Contract Type
Full Time
Service Desk Manager required by a not for profit organisation in central London.

Role – Service Desk Manager
Location – Central London
Skills – Support, Manager, Management, Leader, Team Leading, ITIL, Major Incident, Problem
Salary - £45,000 to £50,000 + benefits

To qualify the successful candidate will have a proven background in line management or team leading, experience of working within an ITIL environment, knowledge of major incident and problem management, a background within technical support/technical service desk support and the ability to motivate, lead and upskill a service desk team.

Working closely with the Head of Department, you’ll be part of a team defining, delivering and enhancing a new IT service strategy, to personally lead, manage and motivate a team of Service Desk Analysts, to help establish and implement new IT service management processes within the team and to ensure the provision of excellent customer service and experience to all internal stakeholders.

In return my client can offer a competitive basic salary and benefits and the opportunity to join an organisation that is undergoing significant change.

Gilbert Scott Associates Ltd is an equal opportunities employment business and employment agency and welcomes applications from all candidates.
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